Introduction
At Dezire Capital Market, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our services.
By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
1.1. Personal Information
- Name, email address, phone number, and mailing address.
- Government-issued identification (e.g., passport, driver’s license) for verification purposes.
- Financial information, including bank account details, payment methods, and trading history.
1.2. Non-Personal Information
- IP address, browser type, operating system, and website usage data.
- Cookies and similar technologies to enhance your user experience.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services, including account creation and management.
- To verify your identity and comply with legal and regulatory requirements.
- To process transactions and communicate with you about your account.
- To improve our website, products, and customer support.
- To send promotional materials, updates, and offers (with your consent).
3. Sharing Your Information
We may share your information with:
3.1. Service Providers
Third-party vendors that assist us in delivering our services, such as payment processors,
identity verification providers, and customer support tools.
3.2. Regulatory Authorities
Government agencies or financial regulators when required by law or to comply with regulations.
3.3. Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.
We will never sell your personal information to third parties for marketing purposes.
4. Data Security
We employ industry-standard security measures to protect your personal information, including:
- Secure Socket Layer (SSL) encryption for data transmission.
- Multi-factor authentication (MFA) for account access.
- Regular audits and updates to our security protocols.
However, no method of transmission over the internet or electronic storage is 100% secure.
While we strive to protect your data, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access and update your personal information.
- Withdraw consent for processing where applicable.
- Request deletion of your data, subject to legal obligations.
- Lodge a complaint with a regulatory authority if you believe your data is mishandled.
To exercise these rights, contact us at [support@dezirecapitalmarket.com].
6. Cookies Policy
We use cookies to enhance your experience. Cookies may:
- Remember your login details.
- Provide personalized content.
- Analyze website traffic and performance.
You can control cookies through your browser settings. Disabling cookies may limit functionality.
7. International Transfers
If you access our services outside [Your Country], your data may be transferred to and processed in countries with different data protection laws.
We ensure such transfers comply with applicable legal requirements.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated.
We encourage you to review this policy periodically.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@dezirecapitalmarket.com
Address: Top Floor, Rodney Court Building Rodney Bay, Gros, Lslet, St.Lucia
This Privacy Policy complies with global privacy standards, including GDPR, CCPA, and other relevant regulations.